How to Get Real Relief From Illness With Virtual Care

How to Get Real Relief From Illness With Virtual Care

A Fort Worth science teacher receives expert treatment from Medical City Virtual Care through her computer at home.

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Christy Chisholm knew she had a sinus infection and was miserable. But it was the height of flu season and her doctor couldn’t squeeze her in for an appointment. Not that she wanted to sit in a room full of sick people anyway. Then there were her kids. All 202 of them.

Virtual-Care-Christy-Chisholm-FB.jpg“I’m an eighth grade science teacher in the Fort Worth area,” said Christy. “During the school year I had 200 kids. Plus my own two active teenagers. I was busy and stressed and it was going to be difficult to break away. But I finally called for an appointment and my doctor couldn’t get me in — even though I was sick!”

So Christy logged on to Medical City Virtual Care from her home computer, answered a few questions about her symptoms and waited to see what would happen.

Virtual Care: easy and convenient.

“It was fabulous,” Christy said. “Convenient and easy to use. There were so many options but it wasn’t overwhelming. You could talk to a doctor or type in your symptoms. The questions were exactly the ones my doctor would have asked. One was ‘are your lymph nodes swollen?’ and there was an animation showing how to check. It was so fast and easy — great for people with no medical background. The final screen said a doctor would review my case and get back to me.”

Medical City Virtual Care provides diagnosis, treatment and prescriptions for a wide variety of non-emergency medical conditions, including:

The convenient online clinic allows you and your family members to be seen and treated by a trusted healthcare provider from any mobile device or desktop computer, 24/7. Referrals to a CareNow Urgent Care clinic or Medical City ER are also provided if a higher level of care is needed.

Virtual Care: fast and personalized.

“I got an immediate response with notes from a physician,” Christy said. “There were suggestions for at-home care and over-the-counter medications, plus a prescription had been sent to my pharmacy. Even though it was all done over the computer, it felt very personalized. I’ve used it twice now and I will definitely use it again!”

Virtual-Visits-InfographicAlways call 911 if you are experiencing a medical emergency.

For fast, expert care, one of our many Medical City Healthcare emergency locations has you covered. With average wait times posted online, if you do have an emergency, you can spend less time waiting and more time on the moments that matter most.

Find a fast Medical City ER near you or call our free 24/7 Ask-A-Nurse hotline.

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